Updated on: 30/09/2022
Summary: We have done a solid and cut through the jargon and added a summary to each section. When you sign up with us you are agreeing to follow the conditions listed below. The summaries are not part of the actual policy but should make them easy to understand and maybe inspire some of you to read it.
Summary: All your personal data will be kept secure and safe and we will not use it or share it illegally. The purpose of this policy is to ensure that the information of / provided by any Users visiting the Website is stored in accordance with the applicable laws. The information stored in such manner shall be protected by Ather Energy Private Limited (“Company”) via a secure server software, which is the industry standard and among the best software available today for secure transactions.
- What information is collected and why such information is collected;
- How such information is used;
- How such information can be accessed and updated.
2. Information We Collect
Summary : You will have to share some of your personal details with us to help us provide you a better experience and also, so you can use certain functions on the site. This data will be protected but in some cases shared with third party vendors for functions like storage and processing payments. Please ensure that it is accurate and up to date.
Depending upon the activity you wish to carry out on the Website or other Ather applications, the information provided to Us shall be identified either as mandatory or voluntary. An activity which requires information to be mandatorily provided shall not be engaged if You abstain from providing such information.
The Personal Information is collected from You in a voluntary fashion when You provide your credentials on the Website managed by Us.
Your Personal Information will be kept confidential to the maximum possible extent and used to support Your relationship with Company, to clarify any discrepancies which may arise on Your placing of an order or request, and other related functions provided by Company.
By using this Website or other Ather applications and services, You agree and You also acknowledge that with respect to certain activities, the collection, transfer, storage and processing of Your information may be undertaken by trusted third party vendors or agents of Company such as credit card processors, web hosting providers, communication services, and web analytic providers etc.,, to help facilitate Us in providing certain functions.
Summary: Our Website automatically collects some data of your computer and parallel internet usage but none of these include your personal information. We use temporary cookies but these expire when you leave our site.
Non-Personal Information is any information that does not reveal Your specific identity, such as, browser information, information collected through Cookies (defined below), pixel tags and other technologies, demographic information, etc. As is true with most websites, Our Website gathers some information automatically when You visit the URL of the Website and stores it in log files. When You use the Website and the services provided, We may collect certain information about Your computer to facilitate, evaluate and verify Your use of the Site, and the products and the services available on the Site. For example, We may store environmental variables, such as browser type, operating system, speed of the central processing unit (CPU), referring or exit web pages, click patterns and the internet protocol (IP) address of Your computer. This information is generally collected in aggregate form, without identifying any user individually.
Cookies are pieces of information that are stored on a User’s PC when the User accesses a Website. The Website may use temporary cookies to help you access some of the special functions within the database driven areas of Company’s Site. Once you leave our Site, these cookies expire. Cookies do not collect personal identifying information about the user.
3. Information Security
Summary: Your data is safe with us and we do not share it with anyone, including employees and contractors unless it is absolutely critical to process any services you might have requested from us or for business, professional or technical support
We work hard to protect You from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. Pursuant to the same, we:
Encrypt our services using secure server software, which is the industry standard and among the best software available today for secure transactions.
Review our information collection, storage and processing practices, including physical security measures to guard against unauthorized access to systems.
Company does not rent, sell or share Your Personal Information with third parties or non affiliated companies except to provide the services You have requested. We limit the disclosure of Personal Information to Our employees, independent contractors including vendors, affiliates, consultants, business associates, service providers and distributors of Our services, on a “need-to-know” basis, and only if the disclosure will enable that entity to provide Us with business, professional, or technical support or fulfill Your request.
4. Information We Share
Summary: We will only disclose your personal information if required by the authorities, or to protect and improve our Operations or with certain affiliates who provide services like data security, customer service and more.
We may share Personal Information with other corporate entities and affiliates to:
Help detect and prevent identity theft, fraud and other potentially illegal acts;
Correlate related or multiple accounts to prevent abuse of Our services; and To facilitate joint or co-branded services that You request for where such services are provided by more than one corporate entity. We may disclose Personal Information to:
To Company’s third party providers who provide goods / services such as contact information verification, payment processing, order fulfillment, customer service, website hosting, data analysis, infrastructure provision, IT services, auditing services and other similar services to enable them to provide the relevant services;
Personal information will be erased if their storage violates any of the data protection rules. Additionally, Ather Energy Private Limited has the right to retain the personnel information for legal and regulatory purposes and as per applicable data privacy laws.
6. Your Rights
Summary: You have the following rights and you can request for it by filling the following DSR Form.
- You have the right to request what information we are holding of yours, how and for what purpose we are processing it.
- You have the right to request for an update of data we are holding that is inaccurate and incomplete.
- You have the right to request to delete the data we are holding of yours, but only in specific cases where provided by law.
- You have the right to object at any time to the processing of your personal data for direct marketing purposes
Summary: We are not responsible for third party advertisements and the data they collect of you.
Some of the advertisements You see on the Website are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about You and Your online activities, either on the Website or on other websites, through cookies, web beacons, and other technologies in an effort to understand Your interests and deliver to You advertisements that are tailored to Your interests.
Summary: You are free to unsubscribe from any notifications at any point.
Company provides all its Users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from Us or on behalf of Our partners after setting up an Account.
If You want to remove Your contact information from all Our lists and newsletters, please write to us at email@example.com with “unsubscribe” as the subject.
Summary: Any questions?
In case of any complaint or grievance, the User may contact the following:
C/o Mr. Arup Mandal,
Ather Energy Private Ltd.,
3rd Floor, Tower D IBC KNOWLEDGE PARK IBC Internal Road, Bannerghatta Main Rd, Bengaluru, Karnataka 560029
Time: 10AM – 5PM
The Grievance Officer shall expeditiously redress the grievances, but within reasonable time as may be provided in applicable laws.
Summary: Don’t accept the policy if you disagree with how we will use your personal data. And incase we do use it in a manner you don’t like then tough luck.
Company shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user's account and/or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise. The terms in this agreement may be changed by the Company at any time. Company is free to offer its services to any client/prospective client without restriction.